Terms of Buyback &
Service Agreement

01. Scope & Binding Nature of Agreement

These Terms of Buyback and Service Policy (“Terms”) constitute a legally binding electronic contract between the seller (“Customer”, “User”, “Seller”) and Reselltech (operating under Corporate Identity Number: U46901MH2026PTC465331 and GSTIN: 27AAPCR4139P1ZJ, hereinafter referred to as “Company”, “we”, “us”, or “our”) pursuant to the provisions of the Indian Contract Act, 1872 and the Information Technology Act, 2000.

By accessing reselltech.in, scheduling a device inspection, or completing a trade-in transaction, you express unconditional acceptance of these Terms.

02. Seller Eligibility & Legal Title Representations

To trade in any electronic asset (smartphone, laptop, tablet, smartwatch, gaming console, or IT infrastructure) through Reselltech, the Seller expressly covenants and represents that:

• The Seller has attained the age of eighteen (18) years and possesses full legal capacity to enter into binding agreements under Indian law.
• The Seller is the sole, absolute, and unencumbered legal owner of the device, possessing full authority to transfer clean legal title free of any liens, pledges, hypothecations, or financial encumbrances.
• The device is not subject to any active consumer loan, equated monthly installment (EMI) default, carrier blacklist, or third-party retail financing block (including but not limited to Bajaj Finserv, DMI Finance, TVS Credit, or Samsung Finance+).
• The Seller agrees to furnish a valid Indian Government-issued photo identification (Aadhaar Card, Driving License, Passport, or Voter ID) along with the original Indian GST retail tax invoice, where available, at the time of doorstep verification.

03. Online Quotations vs. Doorstep Diagnostic Evaluation

Any valuation, quote, or price estimate generated on reselltech.in is an initial conditional offer formulated on the technical specifications and grading category self-declared by the Seller.

• All online estimates remain conditional until our certified diagnostic engineer executes a physical hardware, battery, and electronic audit at the designated premises.
• If the physical device matches the declared condition (Grade A, B, or C), the online estimate stands fully locked and honored.
• If the physical audit reveals undisclosed defects (e.g., non-OEM third-party display replacements, motherboard micro-corrosion, battery health below 90% for Grade A, defective biometric sensors, green display lines, or chassis warpage), Reselltech reserves the unilateral right to issue a revised valuation or decline procurement.
• Zero-Obligation Guarantee: If the Seller rejects a revised valuation, the transaction is cancelled immediately. The Seller retains the device with zero cancellation fees, zero inspection costs, and zero service deductions.

04. Prohibited & Non-Procureable Hardware (Zero-Tolerance Policy)

Reselltech maintains strict adherence to law enforcement guidelines and will reject and report devices matching any of the following parameters:

• Devices reported lost, stolen, or flagged on national/state police crime registries or central equipment identity registers (CEIR).
• Hardware locked by activation locks where credentials cannot be removed by the Seller in person (including Apple iCloud Activation Lock, Lost Mode, Google Factory Reset Protection (FRP), Samsung Knox Lock, or Microsoft MDM locks).
• Counterfeit hardware, replica devices, cloning units, or devices displaying erased, illegible, or tampered IMEI / Serial Numbers.
• Severe liquid ingress damage causing mainboard short-circuits, unless explicitly quoted under the Grade C salvage category.

05. Irreversible Transfer of Title & Payment Terms

Payment is disbursed on the spot immediately following the Seller’s mutual acceptance of the final verified price via verified electronic fund transfer (Unified Payments Interface – UPI, Immediate Payment Service – IMPS, or NEFT/RTGS to the Seller’s verified bank account).

Finality of Procurement: Upon successful credit of the buyback price into the Seller’s designated payment destination and physical handover of the equipment, title, risk, and ownership transfer exclusively and irreversibly to Reselltech. The Seller forfeits all redemption claims, buyback reversals, or cancellation demands thereafter.

06. Customer Data Sanitization & Complete Disclaimer

The protection of personal data is governed by the Digital Personal Data Protection Act, 2023 (DPDP). The Seller acknowledges and assumes sole responsibility for managing data prior to physical handover:

• The Seller must back up all required personal photos, documents, and files, sign out of all digital accounts, and remove all physical SIM cards and microSD memory cards.
• Reselltech enforces automated, DoD / NIST 800-88 standard sanitization procedures on procured inventory. Once wiped, data recovery is physically and cryptographically impossible.
• Limitation of Liability: Reselltech, its directors, employees, and field technicians disclaim all liability for any loss of data, unauthorized recovery of un-erased accounts due to Seller negligence, or loss of SIM cards remaining in the hardware post-handover.

07. Indemnification & Law Enforcement Cooperation

The Seller agrees to defend, indemnify, and hold harmless Reselltech, its corporate entity, directors, affiliates, and representatives against any and all claims, civil actions, criminal liabilities, legal fees, damages, or fines arising from:

• Any false, fraudulent, or misrepresented title of ownership made by the Seller.
• Any investigation or inquiry initiated by state police departments, tax authorities, or cybercrime cells concerning stolen or finance-defaulted equipment liquidated by the Seller.
• Reselltech cooperates with law enforcement and regulatory agencies in India, reserving the right to disclose Seller government identification, IMEI records, and transaction logs upon receipt of statutory notice.

08. Corporate Asset Decommissioning (ITAD Procurement)

Commercial organizations retiring enterprise laptop fleets or bulk smartphones are governed by standard business-to-business agreements:

• Transactions are executed against formal GST commercial tax invoices issued by the Seller company or Reselltech reverse-charge documentation.
• Serialized Certificates of Data Sanitization (specifying serial number, date, and method of erasure) are issued per batch.
• Pricing, pickup logistics, and payment terms are formalized via authorized purchase orders (POs).

09. Governing Law & Exclusive Dispute Jurisdiction

These Terms, their interpretation, and any commercial disputes arising from buyback transactions are governed exclusively by the laws of India.

The parties agree that the competent courts situated in Mumbai, Maharashtra, India shall exercise sole and exclusive jurisdiction over any legal suits, arbitration proceedings, or judicial controversies arising under this Agreement.